Hostify offers automated, scheduled guest messaging across channels, so registration runs hands-free. Best Guest connects in two ways:

  • Automated messages — Hostify automations / scheduled messages deliver your registration link.
  • iCal sync — Best Guest imports every reservation Hostify manages.

Estimated setup time: 5–10 minutes.

Before you start

  • An active Hostify account with connected channels
  • A Best Guest account
  • Your Best Guest registration link, e.g.
https://app.bestguestapp.com/l/your-listing?channel=hostify

(Use your real link. ?channel=hostify records the reservation origin.)

Using the right link: every listing — each apartment, room, tent, RV, or whatever counts as your smallest bookable unit — has its own unique registration link. If you manage more than one listing, double-check you’re copying the correct one. Find all your links in Best Guest under Properties → [property] → Listings → Copy listing link, or grab them during the Listings step of onboarding.

Path 1 — Automated message

  1. Open Hostify’s Automations and create a scheduled message named “Best Guest Registration”.
  2. Set a trigger relative to check-in (e.g. 2 days before) and apply it to the relevant listings.
  3. Add your message using Hostify’s dynamic variables for the guest name; choose the delivery channel (OTA inbox, email, SMS, WhatsApp).
Hello (guest first name),

Before arrival, please complete your online guest registration:
https://app.bestguestapp.com/l/your-listing

It takes under 2 minutes. We look forward to welcoming you.

When delivering through the Airbnb/Booking inbox, external-link rules apply — test with a real reservation.

Best Guest automatically reminds the main guest if they started registration but haven’t finished it. If a guest never opens the form at all, though, that reminder can’t reach them — so it’s worth scheduling a second automation, timed 1 day after arrival instead of before it, using only the link:

Hello (guest first name),

Everything alright? Did you fill out all your forms and is the data correct?
Please follow this link if you still need to add/change some information:
https://app.bestguestapp.com/l/your-listing

Path 2 — iCal sync

To import Hostify reservations into Best Guest’s Reservation Verification, copy the property’s iCal / calendar export link from Hostify and paste it into Best Guest.

  • Booking confirmed → confirmation only
  • 2 days before arrival → registration link
  • Arrival day → access instructions
  • 1 day after arrival → reminder for guests who haven’t completed registration
  • Checkout → thank-you

Troubleshooting

Message didn’t send — confirm the automation is enabled, the timing, and listing assignment.

Reservation missing in Best Guest — verify the URL and ?channel=hostify.

Next steps

Informational only

This page is provided for general information and is not legal or tax advice. Rates, deadlines and exemptions are set by law and municipal ordinances and can change — always verify current requirements with your municipality or a qualified advisor.